Privacy Policy

ELIMENO website is owned by ELIMENO, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by ELIMENO, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using ELIMENO website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

ELIMENO
(A Brand of ELIMENO SOLUTIONS (OPC) Private Limited)

1. Introduction

At ELIMENO, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how ELIMENO SOLUTIONS (OPC) Private Limited collects, uses, and safeguards your data when you visit our website or make a purchase.

By using our website, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Email address

• Phone number

• Shipping and billing address

b. Payment Information

• Payment details are securely processed via third-party gateways such as Razorpay or Stripe.

• We do not store your card or banking details.

c. Technical Information

• IP address

• Browser type

• Device information

• Website usage data (via cookies)

3. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate order updates

• Provide customer support

• Improve our website and services

• Send promotional offers (only with your consent)

4. Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences

• Understand website traffic

• Improve functionality

You can disable cookies through your browser settings.

5. Sharing of Information

We do not sell or rent your personal data.
We may share your information only with:

• Payment gateway providers (Razorpay / Stripe)

• Shipping and logistics partners

• Legal authorities if required by law

6. Data Security

We implement appropriate security measures to protect your personal information. However, no online system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access your personal data

• Request correction of incorrect information

• Request deletion of your data (subject to legal obligations)

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect data from children.

10. Changes to This Policy

ELIMENO reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with updated dates.

11. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

ELIMENO SOLUTIONS (OPC) Private Limited
Email: support@elimeno.com
Phone: +91-7674943136

12. Consent

By using our website, you consent to our Privacy Policy and agree to its terms.